FTM Materials Handling’s Bridgend service operation has been awarded Toyota Service Excellence accreditation, an independent benchmark covering engineer training, response times, parts availability and customer aftercare.
The accreditation is assessed against a national standard and reviewed regularly, so it reflects how the operation performs day to day, not a one-off audit. For customers it means a measurable commitment to first-time fix rates, manufacturer-trained engineers and genuine OEM parts on every job.
Why it matters
Materials handling equipment only earns its keep when it is running. Accredited service processes are a large part of how we keep customer fleets at the uptime levels they depend on, across sales, hire and contract maintenance.
To discuss a service or maintenance package for your fleet, call 01656 766200 or use the contact page.